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Introduction

24
  • Welcome to Disciple.Tools
  • Structure of Disciple.Tools explained
  • Developer Documentation
  • Explore a Demo
    • Launch a demo
    • Removing the demo data
    • Inviting other users
    • Migrating your data from a demo
  • Use Case Tutorial
    • Introduction
    • 1. Your Profile
    • 2. Adding Teammates
    • 3. Another Contact
    • 4. Dispatcher Role
    • 5. Updating a Contact
    • 6. Forming a Group
    • 7. Maturing Disciples
    • 8. @ Mentioning
    • 9. Switch Users
    • 10. Scheduling a Meeting
    • 11. Sub-assigning
    • 12. Following Daughter Groups
    • 13. Baptism
    • 14. Team Information
    • 15. Filtering
    • 16. Viewing the Metrics

Big Concepts

26
  • What makes Disciple.Tools different?
  • Tricky Terminology (Glossary)
  • Core system features vs plugins or extensions
  • Multi-site vs a single instance
  • Users (vs Contacts)
  • Setting Locations (Geolocation and Mapping)
  • Metrics
  • Translation
    • Our multi-lingual focus
    • Contributing Your Language Skills
  • Roles
    • Roles – Introduction
    • Subscriber/Registered
    • Strategist
    • Multiplier
    • Digital Responder
    • Dispatcher
    • Disciple.Tools Admin
    • Administrator
    • User Manager
    • Roles and Capabilities Manager
    • Access By Source
    • Increasing User Access
    • Sharing a Record
  • Magic Links
    • Magic Links
    • Magic Link Form Templates
    • Magic Link Scheduling
    • User Updates for Contacts or Groups

Initial Setup

42
  • Overview
  • Host it yourself
  • SSO Login
  • Admin Setup
    • Admin – Intro
    • Reports (D.T)
    • Appearance
    • Users
    • Site Links
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    • People Groups
      • People Groups
      • Import People Groups
    • Extensions (D.T)
      • Extensions
      • Storage
      • Twilio – SMS and WhatsApp
      • Trainings
        • Training Records Intro
        • Trainings List Page
        • Trainings Record Page
        • Create New Training
        • Editing the Training Event
    • Settings (D.T)
      • Settings
      • General Settings
      • Custom Lists
      • Custom Tiles
      • Custom Fields
      • Site Link System
      • Security
      • Customizing the Critical Path
    • Utilities
      • Utilities
      • Exporting and Importing Settings
  • Frequently Asked Questions
    • Frequently Asked Questions
    • How do I add other users to my Disciple.Tools Site?
    • How do I bulk edit contacts?
    • Comments Translation
    • How do I add custom tiles or fields?
    • How do I delete a contact or group?
    • How do I link my Disciple.Tools site to another?
    • How much does it cost to use Disciple.Tools?
    • Why can’t I see all my contacts?
    • I got a permission denied message???
    • How do I change my password?
    • How can I change my email?
    • When will the documentation be updated?

User Orientation

33
  • Tasks and Reminders
  • Dashboard
  • Filtering Records
  • Contacts
    • Intro
    • Contact Types
    • Contact List Page
    • Contact Record Page
    • Merging Contacts
    • Duplicate Checker
    • Transferring Contacts
    • Record History and Activity Reverting
  • Groups
    • Intro
    • Group List Page
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  • Admin Backend
    • Admin – Intro
  • Mobile App
    • About the D.T App
    • Login Screen
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    • Import Phone Contact Screen
    • My User Screen
    • Notifications Screen
    • More Screen
    • I Need More Help
  • Users
    • Inviting Users
    • Inviting a User from a Contact Record
    • Linking an Existing Contact to a User
    • Assignment Tools
  • Profile Settings
    • Profile Settings
    • Availability (Out of Office)
    • Notifications
  • Home
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  • Initial Setup
  • Admin Setup
  • Settings (D.T)
  • General Settings
View Categories

General Settings

How to access: #

  1. Access the admin backend by clicking on the gear on the top right and then click Admin.
  2. In the left hand column, select Settings (DT).
  3. Scroll down to the section of interest.
  4. Click Update/Save to save any changes made.

Base User #

A Base User is the catch-all account for orphaned contacts and other records to be assigned to. When contacts are created, for example, via the webform integration, the contacts will be assigned to the Base User by default. To be a Base User, the user must be an Administrator, Dispatcher, Multiplier, Digital Responder, or Strategist.

Email Settings #

When your Disciple.Tools instance sends out system emails to users, such as “Update on Contact #231” it will include the same beginning subject line for every email. This is so your users will be able to quickly recognize what kind of email it is.

In this example, the chosen beginning subject line is “D.T CRM”. If you work in a security concerning region, consider using a phrase that would not cause your work issues due to email subject lines not being encrypted.

System Email Subject Line


Site Notifications #

Users can change their Site Notifications within their personal Profile Settings, but you have the ability to override this here. The boxes that are checked represent types of notifications that every Disciple.Tools user will be required to receive via Email and/or Web (the notification bell Notification Bell) . Unchecked boxes mean that the individual user will have the choice whether they want to receive that type of notification or not.

Types of Site Notifications:

  • Newly Assigned Contact
  • @Mentions
  • New comments
  • Update Needed
  • Contact Info Changed
  • Contact Milestones and Group Health Metrics

Update Needed Triggers #

In order to prevent seekers from falling through the cracks, Disciple.Tools will notify users when Contact Records and Group Records need updating.

Contacts

You can edit the frequency (by number of days) that this message will automatically be triggered in relation to where a contact is on their Seeker Path (e.g. First Meeting Complete). You an also change the comment that will appear in the message. Be sure to click Save to apply the change.

For example, a user has completed a first meeting with a contact and notes that within the Contact Record. If the user doesn’t update this record after the chosen number of days, then the user will receive an alert within the Contact Record. Also, this Contact Record will be listed in the Filters section under Update Needed. This will help Multipliers prioritize their contacts and provide a sense of accountability. The Dispatcher or the DT Admin can oversee the accountability piece to make sure that Multipliers are updating their Contact Records to the agreed upon time frame.

An update constitutes as any change to the Contact Record that would be recorded in the Comment/Activity Tile.

Be sure to click the box Update needed triggers enabled if you want users to receive this alert message.

Groups

You can edit the frequency (by number of days) that this message will automatically be triggered since the last time a Group Record was updated. You an also change the comment that will appear in the message.

An update constitutes as any change to the Group Record that would be recorded in the Comment/Activity Tile.

Be sure to click the box Update needed triggers enabled if you want users to receive this alert message.

Group Tile Preferences #

Here you can choose if you want some tiles to be displayed or not. The current tiles that are optional are:

  • Church Metrics
  • Four Fields

If you make changes, by ticking or un-ticking the option, ensure you click the Save button on the right side to ensure the changes are implemented.

User Visibility Preferences #

Choose which User Roles that can view all other Disciple Tools users names.

  • Registered
  • Multiplier
  • Strategist
  • Partner
  • Digital Responder
  • Trainings Admin

Contact Preferences #

Enable/Disable the use of Private Contacts in addition to Standard Contacts.

Custom Logo #

Due to security/sensitivity of some locations, it is possible to change the default software logo. Simply fill in the address of where the logo of choice is stored.

Performance Mode #

As the contact database grows, system speed will slow. For large databases, this option will disable some features in order to improve performance.

Updated on July 1, 2024
Table of Contents
  • How to access:
  • Base User
  • Email Settings
  • Site Notifications
  • Update Needed Triggers
  • Group Tile Preferences
  • User Visibility Preferences
  • Contact Preferences
  • Custom Logo
  • Performance Mode

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